Basic re-tuning
Basic re-tuning normally only takes a few minutes:
- Switch on your Freeview TV or box and press 'menu' on the remote control
- Select the 'set up' or 'installation' option then ‘first time installation’ option (sometimes called 'factory reset', 'full retune’ or 'default settings')
- Press ‘OK’ if your equipment asks if you want to delete all your channels Don't worry this is normal
- If you are prompted for a code, try 0000 or 1234. Channels will be automatically installed. Your equipment may shut down and restart
Manual re-tuning
If you are missing channels or have the wrong regional service you may need to do a manual retune by manually selecting where services appear on the channel list, see our leaflet.
For more help with re-tuning visit the TV Re-tune website.