Quick Links

Re-tuning instructions

Basic re-tuning

Basic re-tuning normally only takes a few minutes:

  • Switch on your Freeview TV or box and press 'menu' on the remote control
  • Select the 'set up' or 'installation' option then ‘first time installation’ option (sometimes called 'factory reset', 'full retune’ or 'default settings')
  • Press ‘OK’ if your equipment asks if you want to delete all your channels Don't worry this is normal
  • If you are prompted for a code, try 0000 or 1234. Channels will be automatically installed. Your equipment may shut down and restart

Manual re-tuning

If you are missing channels or have the wrong regional service you may need to do a manual retune by manually selecting where services appear on the channel list, see our leaflet.

For more help with re-tuning visit the TV Re-tune website.

Specific Product manuals and re-tune guides

Please use the drop down menu to select your equipment type, manufacturer and model and then view the relevant instruction manual or retune guide. You can also search in Find Help for a particular make and model. We will regularly be adding more products, so if your equipment is not listed here at the moment, please check back soon.

BBC video : How to re-tune

BBC video: How to re-tune

For help with re-tuning your equipment watch this help video.

 

Postcode checker

When is the switchover coming to me?



Why do you need this?

Contact us

Still can't find what you're looking for? Call our contact centre:

08456 50 50 50

Opening hours: Mon - Fri 8am - 7pm, Sat 10am - 4pm. Extended opening hours on switchover dates.


Email us

Sponsors support

Digital UK is working in partnership with: