Re-tuning instructions
Details on how to re-tune your equipment including basic instructions, manual re-tuning and access to product and manufacturer guides.
Basic re-tuning
Basic re-tuning normally only takes a few minutes:
- Switch on your Freeview TV or box and press 'menu' on the remote control
- Select the 'set up' or 'installation' option then ‘first time installation’ option (sometimes called 'factory reset', 'full retune’ or 'default settings')
- Press ‘OK’ if your equipment asks if you want to delete all your channels Don't worry this is normal
- If you are prompted for a code, try 0000 or 1234. Channels will be automatically installed. Your equipment may shut down and restart
Manual re-tuning
If you are missing channels or have the wrong regional service you may need to do a manual re-tune, find out how to do this.
For more help with re-tuning visit the TV Re-tune website.
Specific product manuals and re-tune guides
Please use the drop down menu to find an instruction manual or retune guide.
You can also search in Find Help for a particular make and model. We will regularly be adding more products, so if your equipment is not listed here at the moment, please check back soon.
Manufacturer guides
Further technical help and information
BBC video: How to re-tune
For help with re-tuning your equipment watch this help video.
