At switchover a lot of customers will come into your shop to ask for advice. In some cases, they will say they have "lost channels", and identical symptoms could result from a variety of reasons. To help registered retailers identify the possible cause of a customer's difficulties, and to recommend a solution, Digital UK has produced some guides. If you are a registered retailer, you can access them here.
Access free point of sale materials, training and support
Where can I get point of sale materials?
Can I use the 'digital tick' logo on my van?
Further help for retailersContact a Retail Support Executive or the Digital Logo Helpline.
email: digital.logo@aeat.co.uk
Post-switchover feedback