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- Contacting Digital UK
- Switchover information
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As your customers go digital, they will have lots of questions about products, and it is crucial that you can identify TV equipment that will stop working at switchover. Digital UK can provide this information, as well as advice on assessing and solving issues.
Search the database of products registered to carry the 'digital tick' on packaging and point of sale materials.
Generic and manufacturer-specific re-tuning information to help your customers.
For registered retailers offering technical advice, Digital UK has published an AL-manac with details about transmitters, power levels and channel frequencies. There are also troubleshooting guides to identifying issues at switchover.
An interactive diagram to help show customers how to connect up multiple pieces of equipment. You can also print guides to hand out to customers.
Access free point of sale materials, training and support
Where can I get point of sale materials?
Can I use the 'digital tick' logo on my van?
Further help for retailersContact a Retail Support Executive or the Digital Logo Helpline.
email: digital.logo@aeat.co.uk
