Retail support executives

A team of Retail Support Executives (RSE's) starts working in each region about 1 year out from switchover to help registered retailers plan and make the most of the legitimate sales opportunities that switchover presents.

Your RSE is your main contact for any support you need, including face-to-face training, point of sale materials and handling customer queries. They call on all registered retailers, so if your company holds a Promotional Licence and you haven't had a call from a team working in your region, please contact Louise on 0870 730 0627.

Useful tools

Register your company

Access free point of sale materials, training and support

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When do I switch?

Find out the switchover dates and channels available at your address

Why do you need this?

Equipment search

Search for registered TV and aerial equipment.

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Retailer search

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FAQ & further help

Where can I get point of sale materials?

Can I use the 'digital tick' logo on my van?

Further help for retailers

Contact us

Contact a Retail Support Executive or the Digital Logo Helpline.

0870 190 2851

email: digital.logo@aeat.co.uk

Post-switchover feedback

Digital UK is working in partnership with:
  • British Broadcasting Corporation
  • Independent Television Network
  • Channel 4
  • Five
  • Siannel Pedwar Cymru
  • Switchover Help
  • Royal National Institute of Blind People
  • Royal National Institute for the Deaf
  • AgeUK
  • Citizens Advice Bureau
  • Browsealoud