FAQs/Jargon buster
FAQs
Why should we switch now? Is it not better to wait?
The UKs TV broadcasting system will be switching to digital, TV region by TV region between 2007 and 2012. If communal TV aerials haven’t been checked, upgraded or replaced, residents in blocks dependent on receiving their TV signals through these aerials may not be able to watch TV, even though they have upgraded or converted their own equipment. By starting the process now, property managers will have sufficient time to consult, prepare and procure the appropriate systems for the buildings that they are responsible for.
It is not only public and private sector housing providers that need to take action. Those with responsibility for care homes, hospitals, hotels, student accommodation, commercial buildings, barracks and prisons will all need to carry out work - the laws of supply and demand are likely to impact on prices the closer digital switchover gets.
Will there be any government funding?
There is no government funding for the upgrade/replacement of communal TV aerial systems for landlords or residents.
Where can I find more advice on the switch to digital?
This web site has been set up to provide help, advice and guidance for anyone who has an interest or responsibility for ensuring that homes are ready for switchover. Digital UK is working closely with partners across the industry to help you through the process.
Share ideas, issues and good practice on our discussion areas.
How do I check if my building has a communal aerial?
Most blocks of flats are served by a communal TV aerial system.
It is not usual for houses to be connected to a communal TV aerial. In some areas where homes were built by a development corporation e.g. Milton Keynes, Skelmersdale, Harlow, they may be linked by a cable service or a communal TV aerial system.
Am I responsible for leasehold properties?
Leaseholders will need to check their leases to establish their obligations and responsibilities. It is usual that they will be responsible for the cost, through the service charges.
The landlord, managing agent or management company will normally take responsibility for co-ordinating the works to the communal TV system and recover the costs from the residents. The procurement and works are governed by the requirements of the Landlord & Tenant Acts.
The freeholder may be required to give consent.
What are the options for conservation areas and listed buildings?
Listed building and conservation areas are subject to specific planning requirements.
There are restrictions as to the number and location of aerials and satellites dishes on buildings. This may restrict the options that are available. You can usually replace like with like where permission has been previously been granted, but do check first.
It is always advisable to speak to the local planning officer to check the current situation.
What are the typical costs?
For communal TV aerial systems, the costs will depend on a number of factors and will be influenced by the nature and layout of the building.
- If an existing MATV system can be used and the existing cabling can support the signal, an aerial check and head-end upgrade should cost £50-£70 per household.
- If you decide to install an IRS system then you should expect to pay £180-£220 per household. However if additional satellite dishes are required, each additional dish is likely to cost £50 per property.
- If residents want additional TV outlet sockets for satellite services this may result in additional costs. Landlords will need to consider how they will deal with the requests and costs incurred.
- For houses that need a new aerial, the cost per house will be in the region £80-£150.
If you need to check whether you need a new aerial, refer to our guidance
What are the methods for cost recovery?
Landlords need to check the term of the tenancy agreement or lease that is in place.
Some may be explicit as to the rights and responsibility of the respective parties. Others may be silent but have implied terms e.g. maintenance of communal TV aerials is listed in the service charge specification and costs are recovered though the annual service charges.
Where property managers are looking to recover the costs incurred, they must ensure that they have complied with the relevant Housing and/or Landlord and Tenant Acts and the provisions of the lease/tenancy agreement. Adequate and appropriate consultation with residents is key.
How can I find out who the local installer/system checkers are? Is there a list of approved suppliers?
We currently do not recommend any individual or organisation, however if you need to check, upgrade or replace your aerial, look for a Registered Digital Installer (RDI) http://www.rdi-lb.tv/ or an associate RDI. They are security checked and are aerial experts. To find a RDI in your area, look in the Yellow pages, call 08456 50 50 50 or look for an aerial installer who belongs to a recognised trade body such as Confederation of Aerial Installers (CAI) http://www.cai.org.uk or Independent Digital Standard Commission (IDSC) http://www.idsc.uk.com/.
Most of my tenants are covered by the digital switchover Help scheme. Will I receive any financial help?
The Digital Switchover Help Scheme has been designed to help people who have not already switched to digital and who are:
- aged 75 or over,
- receive disability living allowance, attending allowance or equivalent allowances,
- registered blind or partially sighted.
The Digital Switchover Help Scheme will provide eligible individuals with help to convert one set. This help will not include financial assistance to property managers to convert a communal TV system.
Property managers are expected to recover the cost of these works through service charges or their normal recovery mechanisms.
How many digital boxes can you run off one aerial?
Providing you receive a strong digital TV signal and have good quality cable (minimum CT100), with an eight way screened amplifier, you will be able to provide up to eight digital TV signal feeds to the same number of digital boxes and associated TV sets.
Performance will be reduced by long cable runs over 30 feet between the amplifier and any of the connected digital boxes
If you wish to deliver TV to more that eight TV sets through a single aerial or satellite then you should look at communal aerial systems such as MATV or IRS. For more information on communal aerial systems visit the your options page.
Jargon Buster
Analogue
Analogue is the way our television is transmitted and recorded now. It is
called analogue because the electrical signal voltage ‘represent’ the picture and sound signals rather than being coded into a series of 1s and 0s, which is the way digital TV works.
Analogue signal
The broadcast signal which delivers just five TV channels* to your set via the aerial.
* Not including other services and regional variations.
Audio description
Audio description is an additional narration that fits between dialogue in TV programmes and describes what is happening on-screen for those who have difficulty seeing.
Bandwidth
Television material is transmitted at certain frequencies, but, in fact, spreads a little either side of the frequency. The amount it can be spread is called Bandwidth. With digital, the greater the bandwidth, the faster the material can travel. This means that data such as the electronic programme guide or Teletext can appear on your screen faster, or picture and sound can be of a higher quality because the bandwidth can contain more information.
Communal system
Where a signal is distributed through a building (e.g. a block of flats) using a wiring system, sharing the same signal source. (See IRS and MATV).
Coverage
The areas that can receive digital television - you can check whether you are in digital TV coverage using the digitaluk.co.uk postcode database.
CRT
Cathode ray tube. The standard type of traditional large-bodied TV set.
DAB
Digital audio broadcasting - The DAB service is radio’s equivalent of digital TV. It gives interference free reception and has room for extra stations, as well as all the usual ones. It is available in most of the country. You can receive DAB on personnal, portable, tabletop, or car radios. Digital radio stations are also received by digital TV set-top boxes and Idtv’s (Integrated digital television). Digital switchover does not affect radio services.
Digital signal
Television images are sent as compressed data which is then unscrambled by a digital box. The signal is sent by cable, satellite or through the air to your aerial.
Digital box
Needed for watching digital TV - it unscrambles digital signals and turns them back into sound and pictures. (Also see IDTV).
Digital switchover
The process of switching over the UK’s current analogue television broadcasting system to digital, as well as ensuring that people have adapted or upgraded their televisions and recording equipment to receive digital TV.
DTT or DTTV
Digital terrestrial television transmitted through an aerial. In the UK, this includes the Free view service (which includes the traditional terrestrial channels, BBC One, BBC Two, ITV1, Channel4, and Five) and for an additional monthly subscription, Top Up TV.
DTV
Abbreviation for digital television.
DVB
Digital video broadcasting - a European standard for digital television technology. Also DVB-S for satellite and DVB-T for terrestrial.
DVD
Digital versatile disc - though they may look all the same, DVD discs come in many forms (hence the word ‘versatile’). The most popular (usually simply referred to as DVDs) are discs containing pre-recorded films, concerts and music videos. Other formats included DVD+/-R, DVD+/RW and DVD-RAMs, which can be used at home to record TV programmes or computer files.
Digital Television Recorder (DTR)
A digital box or receiver that is also able to record programmes to a hard drive, sometimes known as a PVR (Personal Video Recorder). A DTR with an inbuilt digital box (tuner) will enable you to watch one programme while recording another.
Digital Terrestrial Television (DTT)
DTT is transmitted through an aerial. In the UK this includes the Freeview service (which includes the traditional terrestrial channels, BBC One, BBC Two, ITV1, Channel 4 and Five) and for an additional monthly subscription, Top Up TV.
Downlead
A common name for the lead-in line that connects the antenna to the TV.
EPG
Electronic Programme Guide - an on-screen listing of TV channels and programmes. You can use one to go to the programme you want, or to select something to record.
Freeview
The main UK digital terrestrial television service that is transmitted through an aerial. No subscription is required. See also Top Up TV.
FTA
Free-to-air a programme or service that you don’t need a subscription to get.
HDTV
High-definition television is a new technology that will enable viewers to get higher definition television pictures. HDTV has four times as many pixels (dots on the screen) as standard TV broadcasts, meaning a clearer picture and stunning details on large screen TVs. An HD-ready TV is not necessarily a digital TV. Make sure that it carries a ‘tick’ logo, or get a digital box, to ensure that you are able to receive digital broadcasts.
IDTV
An Integrated Digital Television (IDTV) is a TV with a built-in digital receiver which lets you receive Freeview channels through your aerial with no need for an additional digital box.
Interactive
Ways of interacting with a TV broadcast to get more information - a bit like an extension to the traditional Teletext service. For instance, you are able to select and watch a particular tennis match from a multi-screen selection, find out more information about a television programme, cast a vote, or take part in a quiz in real time.
IRS
Integrated Receiver System or IRS is a shared reception system, common to flats and hotels that enable delivery of television, radio, and internet services around the same distribution system from a single wall plug.
LCD
Liquid crystal display. This is a particular type of flat panel television that is becoming popular as a replacement for conventional CRT TVs. They tend to be used most often for screen size up to 32 inch and can be suitable for display HDTV. (See also plasma).
MATV
Master Antennae TV or MATV is a communal aerial system that uses a master aerial to receive the signal before it is distributed.
Pay-per-view
An additional one-off payment to watch particular films and sporting events on satellite or cable/broadband television.
Pixels
One of the thousand of tiny dots that make up the picture on a screen.
PVR
Personal video recorder. A smart digital receiver that records television programmes to a hard drive (like computer saves information) instead of on to a video tape.
Plasma
A particular type of flat panel TV (also see CRT and LCD). They are becoming increasingly popular for large screen TVs (such as 42inch) and can be suitable for display HDTV.
Platform
A way of delivering and receiving digital television. Typical platforms are terrestrial, cable, satellite and the internet.
Red button
The red button on your remote control for selecting Teletext and other interactive television services.
Rooftop aerial
A television aerial on the roof of your house.
Scart lead
A good way of connecting one TV product to another. It connects the picture and stereo sound in one 21-pin plug. Usually used to connect a television with a video or a digital box.
Set-top aerial
An aerial on top of your TV.
Spectrum
The electromagnetic spectrum is the set of radio frequencies used to transmit television, radio and other forms of electronic communication.
STB
Set top box. See digital box.
Switch over
See digital switch over.
Terrestrial TV
TV transmission - analogue or digital - that are broadcast over the air directly to your TV aerial.
Trunk cable
A convenient and economical alternative to running multiple “jumpers” or individual cables. It can have from 4 to 96 fibres per trunk and distribute multiple data channels.
Top Up TV
You pay this company for extra channels and programmes on digital terrestrial television. For this to work, your digital TV equipment must have a slot or hole to take the Top Up TV viewing card.
VCR
Video cassette recorder - the machine you have probably been recording and playing tape copies of programmes with for years. It can be used to record analogue or digital TV but records the video signal in fairly low analogue quality.
VOD
Video on demand - for a fee, films and programmes you want to watch are delivered when you want to watch them. You cann choose from a large library of films or programmes. Homechioce (which is currently available in the London area and in Stevenage, Hertfordshire) offers this service via broadband. A similar system, which is sometimes referred to as NVOD (near video on demand) is the ‘Bow office’ service offered by Sky. By using this service, viewers are able to choose from a small number of films. However, you may have to wait up to an hour for your film to start.
Widescreen
The ratio of the width to the height of the TV picture is 16 to 9, often called 16:9 formats. Nearly all major TV channels now make and broadcast their programmes in this widescreen format. Older programmes were in narrower 4:3 format. If it is set up correctly, your television and set-top box should display the picture on your screen in 16:9 or 4:3 as appropriate for the programme.
UHFTV aerial
Ultra High Frequency Television aerial