The Switchover Help Scheme is run by the BBC, under an agreement with the Government to help older and disabled people make the change to digital TV. Every eligible person will be offered practical help to convert one of their television sets to digital in the run up to switchover in each region. People are eligible if they are;
Most people will be asked to contribute £40 towards the help. The service is free for people who are eligible and also get pension credit, income support or income-based jobseeker's allowance.
The Switchover Help Scheme works with a wider range of organisations to help deliver information to eligible people. For more information visit the Help Scheme website.
Digital Outreach Ltd, the community outreach partnership working on behalf of Digital UK to support the switchover programme, will provide information, advice and materials to people who are not eligible for assistance under the Switchover Help Scheme but may benefit from extra advice.
Digital Outreach will work with local and regional voluntary and community organisations in the first four switchover regions to ensure that people get the support they need.
Digital Outreach will mobilise local charities in each transmitter area, giving them the resources to support their local communities through switchover. Digital Outreach will:
Digital Outreach Ltd is a not-for-profit company set up by Help the Aged, Age Concern, Community Service Volunteers and Collective Enterprises Ltd.
For more information see Digital Outreach Ltd's website.
Still can't find what you're looking for? Call our contact centre:
Opening hours: Mon - Fri 9am - 7pm, Sat 10am - 4pm. Extended opening hours on switchover dates.
