Why is consultation with residents so important for property managers and landlords?
Consultation with tenants and residents on the switchover to digital is a vital part of the process.
Potential difficulties can be avoided if residents are:
Informed and consulted about the implications of digital switchover, and the landlord or property manager’s policies on aerial and satellite dish installation, well before decisions are made about upgrading systems.
Given an explanation of the available options and choices, and time to consider them.
Consulted, as far as possible, about their needs and wishes.
Notified in advance of any work that needs to be carried out.
Given an explanation of the likely financial implications and related service charges.
