Switchover in Wales commences with the Kilvey Hill transmitter group starting on 12 August 2009, and progresses around the region over the following months to finish on 31 March 2010.
Each transmitter group will switch in two stages. At each stage, frequency changes may occur at certain transmitters which means manual changes may need to be made to any channelised communal system receiving its TV signal from one of the transmitters (listed below) or residents may lose channels. You should ensure that your aerial contractor has the work in hand to ensure continued TV services for your residents.
Installers can use the 'Trade View' of the postcode checker to find out which frequencies are being used. To check which transmitter your properties are served by, visit our postcode checker.
| Transmitter Group (including relay transmitters) | Serving | Switchover Stage One | Switchover Stage Two | Local relay transmitters affected by channel changes at switchover |
|---|---|---|---|---|
| Kilvey Hill | Swansea | completed | completed |
|
| Preseli | south-west Wales | completed | completed |
|
| Carmel | south and central Wales | completed | completed |
|
| Llanddona | north-west Wales | completed | completed |
|
| Moel y Parc | north-east Wales | completed | completed |
|
| Long Mountain | east and central Wales | completed | completed |
|
| Blaenplwyf | west and central Wales | 10 February 2010 | 10 March 2010 |
|
| Wenvoe | Cardiff, Newport and south-east Wales | 3 March 2010 | 31 March 2010 |
|
Installers can use the ‘Trade View’ of the postcode checker to find out which frequencies are being used. To check which transmitter your properties are served by, visit our postcode checker at www.digitaluk.co.uk.
There will be a further retunes required on the following dates
| All of Wales | 9 September 2009 |
| UK-wide retune | Autumn 2009 (date tbc) |
| Preseli transmitter* | 7 October 2009 24 March 2010 |
| Moel y Parc transmitter* | 2 December 2009 |
*Any channelised TV aerial systems served by these transmitters will need further attention on that date.
At both stages of switchover and on the dates mentioned above, viewers with Freeview televisions and digital boxes (BT Vision or Top Up TV) will need to re-tune. Satellite and cable viewers are unaffected.
Still can't find what you're looking for? Call our contact centre:
Opening hours: Mon - Fri 9am - 7pm, Sat 10am - 4pm. Extended opening hours on switchover dates.
