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- Help and advice
Following switchover, all TV in the UK is now digital. Services are available on satellite and cable, through broadband and via an aerial (terrestrial TV), commonly known as Freeview. All new television sets include Freeview as standard, helping make it the UK's most popular way to watch.
Freeview offers more than 60 subscription-free television channels, digital radio and interactive services via an aerial. High-definition channels from the BBC, ITV and Channel 4 are also available if you have a Freeview HD television or digital box.
With Freeview+ you can record programmes or a whole series at the touch of a button, as well as pause and rewind live TV.
If you would like more channels, you may wish to opt for additional subscription or internet connected services, such as Youview or BT Vision. Some of these services will include a catch up television allowing you to watch programmes from the last 7 days.
Freeview viewers may need to retune their TV equipment from time to time as a result of upgrades to the service, the launch of new channels or essential engineering works carried out at transmitters.
Retuning normally takes just a few minutes and most people find this straightforward. Further information is available here.
Still can't find what you're looking for? Call the Freeview advice line:
03456 50 50 50
Mon - Fri 9am - 6pm, Sat 9am - 5pm, Sun closed
Our contact centre can be accessed using the minicom service on 0330 332 0975.
Christmas opening hours
As normal except:
Christmas Eve 9am - 4pm
Christmas Day/Boxing Day Closed
New Year's Eve 9am - 4pm
New Year's Day ClosedEmail us