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Retuning takes only a few minutes and can be done with your remote control.
Here are some guidelines for how to do it but bear in mind every model of digital TV or box will be a little bit different.
If you are missing channels or receiving the wrong regional news service, you may need to carry out a manual retune.
This allows you to select the transmitter that provides the best service for your area and can resolve a number of common tuning problems.
Use our search to find a specific retune guide or manufacturer manual.Search & download
Watch a short video on how to retune your digital equipment.
Still can't find what you're looking for? Call the Freeview advice line:
03456 50 50 50
Mon - Fri 9am - 6pm, Sat 9am - 5pm, Sun closed
Our contact centre can be accessed using the minicom service on 0330 332 0975.
Christmas opening hours
As normal except:
Christmas Eve 9am - 4pm
Christmas Day/Boxing Day Closed
New Year's Eve 9am - 4pm
New Year's Day ClosedEmail us