Jobs

Head of Product Management - Strategy and Business Development Team

With our hybrid TV proposition maturing and evolving, we are introducing on-going product management to our Freeview product portfolio. As a result, we have created a new role, Head of Product Management. You will work closely with the Head of Strategy and Policy, Head of Strategic Partnerships and the Head of Product Development to manage our propositions for the consumers and our supply chain. You’ll be involved with managing the programming and device strategy, managing the commercial P&L and you’ll work with content partners to expand the service proposition and the platforms drive into pay TV.

You’ll be collaborative in nature, have a passion for the success of the UK television industry and the ambition to thrive in a dynamic small company.

A full job description is available here.

If you are interested in applying please send CV and a covering letter to Lee.Bassett-Huckstepp@digitaluk.co.uk

Closing date: 22 August 2018

Customer Service Manager - Operations Team

With Customer Experience right at the heart of our plans for the next 5 years, the Operations team is seeking to transform the customer service functions, maximising our reach and effectiveness through online and on-screen initiatives and working with our contact centre provider and partners. Reporting into the Head of Customer Experience, this role will manage the operational delivery of customer service provided to thousands of our viewers through the Freeview website, webchat, social media, phone, on-screen and on-demand channels. You’ll be proactive, collaborative and customer focussed. In addition you’ll have experience of running a customer service function and managing an outsourced provider.

A full job description is available here.

If you are interested in applying send a covering letter with your CV to Emma.Burt@digitaluk.co.uk

Closing date: 22 August 2018

         

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