Digital UK has a Community Outreach Programme, operated by Digital Outreach Ltd, for viewers who might not be reached by conventional public information campaigns and might need help from organisations they know and trust. Local charities provide practical help, reassurance, advice and materials around switchover, building people's confidence and ensuring that they get the support they need.
The Community Outreach Programme has been an integral part of the success of the switchover programme, already helping hundreds of thousands of people.
Read more about the programme so far.
The programme is managed and delivered by the voluntary and community sector on a local basis.
Find out more, including who's who and the lead organisations.

Advice points are organised by local charities and organisations to provide extra support at the point of switchover.
Find your nearest advice point.
Read case studies from organisations and people that have already been helped.